Wal-Mart Employee Relations Research Paper Example | Topics and Well Written Essays - 2250 words

Wal-Mart Employee Relations - Research Paper Example Wal-Mart will, therefore, have to consider hiring an external consulting firm to help in settling this issue once and for good. Wal-Mart should start arrangements to hire a consulting firm which is well versed with labor issues in order to help it look for a solution which will bring its issues with its employees to a halt. The internal management will be tasked to procure these services by analyzing the available consulting services in order to choose at the best consulting services. Since the issue at hand is a human resource issue, Wal-Mart will have to look for a consulting firm which is experienced or which specializes in human resource and labor issues. The employees through their representatives should also be involved in the process of hiring the consulting firm so that they do not feel that they have been left out of the process. This will be important since the issue at hand is one that affects the employees, and therefore, the need to involve them in the process of solving the issue. According to Mendy, the success of organizational change starts with the managers', as well as the employees', understanding the need for change. This is why it is necessary for managers to be able to inform their employees of the issues the firm is facing. Failing to involve the employees in the process of developing the solution will only lead to them rejecting whatever solution will be provided to them and, it is, therefore, necessary to make sure that they are involved so that they will own the solution at the end of the process.... As Bruce, Cheryl and Coskun (1994) say, information systems help an organisation to be ahead of the competitors in the industry. Wal-Mart has, however, failed to use this opportunity to reform its workforce and has only concentrated on using technology for other uses such as streamlining its supply chain systems. According to Kharbanda (2002), organisations are supposed to continually change in order to be able to overcome the many issues which they face in the market. As such, well-designed information systems can and do help the organisation in gaining the kind of information and knowledge which will be useful in the strategic decision-making process, thus helping it to deal with the issues it may be facing (Jamieson & Szeto, 1989). Wal-Mart has, however, seemingly ignored this and has failed to look at the issue of employee dissatisfaction. While it is very imminent that Wal-Mart needs organisation change to be able to deal with the human resource it is facing today, it continues to ignore the issues. This lack of organisational change continues to be eminent in Wal-Mart, where the need for change is always disregarded, even in cases where it is very obvious that change is needed. One of the major instances where Wal-Mart has been seen to fail to change was in the 1980s during the Buy-American euphoria era. While Wal-Mart’s competitors refused to fall for this euphoria but rather continued to buy from across the international borders in order to access cheaper goods for their stores, Wal-Mart refused to use this and continued to buy stock from local manufacturers, which were more expensive. This adamant refusal to change regardless of the fact that this was causing the firm to lose its strategic edge in the market can